|
|
|
How do I track my vehicle?
Simply logon to our secured website using the form to the right.
Back to the Top
|
|
|
What happens if my car battery dies?
Our unit maintains two backup power sources. First,
a super cap conductor is installed on the board itself which stores power from
the vehicle battery. This is your first defense against power loss, low power,
and tampering situations and generates notification of any unusual detection of
power manipulation. Second, our internal backup battery is a nickel hydride,
automotive approved battery. This allows for tracking beyond the moment when
the vehicle battery power is lost. Our battery is completely programmable to
your specifications via our website to allow for precise monitoring of the
vehicle battery conditions and, depending on the programming, will last from
8 to 48 hours.
This technology is included as part of our full featured system. Other
companies charge $10.00 extra for a lithium ion backup battery that is
subject to failure in extreme heat situations. Our testing has already
shown that temperatures inside automobiles can reach 200 degrees. Lithium
ion batteries will begin to reach their limit and can breach their casing at
145 degrees.
Back to the Top
|
|
|
What if my vehicle is towed?
This technology embedded on our board allows our unit to
perform two additional features.
First is our power save mode. When the unit detects no physical movement
for a period of about 11 minutes, our unit goes to sleep and reduces the
power draw to less than 6 milliamps. This reduced power draw prevents the
drain of any vehicle battery. The unit will wake-up when it is tracked or
when it detects physical movement.
Secondly, any unit that has been put into ‘disable’ mode will be added to
our Tamper/Movement Alert feature. Consequently, the lender will be
automatically notified of any unauthorized movement of any vehicle that
has had its starter disabled.
Back to the Top
|
|
|
Will this work even if my cell phone doesn't?
Althoug no service is 100% functional everywhere, operating as an MVNO (Mobile Virtual Network
Operator) we are unmatched by any other GPS company.
All other systems subscribe to primarily T-Mobile or AT&T. A sim card is
purchased from the cellular carrier by the GPS company and placed into the
unit. This is a movable part with possibly questionable connections. These
systems are also limited by the geographic coverage that these carriers offer.
They are also subject to annual fees imposed by the carriers which they have
no control over. These fees can increase at any time.
Our units are built with a sim chip that is embedded on the board itself,
thus eliminating any movable parts. Our servers control our network that is
world-wide. It includes T-Mobile and AT&T and over 70 other carriers. No
network covers a larger geographic area. There are no fees for our system.
Back to the Top
|
|
|
How can I remind my customer to pay ontime?
This is the ability to activate, on-demand, a payment
reminder inside the vehicle. To contact your customer inside the vehicle
in the case of delinquent payments and/or insurance lapses is a great tool
to motivate communication at a crucial time.
This feature, combined with
our disclosure training techniques at loan origination, has been proven to
solve 50% - 60% of collection issues. Our reminder buzzer is included as
standard equipment with our full featured system and is embedded inside the
unit itself. Other systems offer an add-on buzzer that is housed in the wiring
harness and is available at an additional cost of at least $10.00.
Back to the Top
|
|
|
What type of warranty comes with the device?
Our warranty is 12 months from the date of activation, which is at installation.
There is no penalty for our units remaining ‘on the shelf’ for any extended period
of time.
The warranty for other units starts
at the time they are shipped. Some companies will
allow a three month shelf life
before installation but will only warranty their units
from shipping date. Our warranty
starts the day you install the unit, and not a minute before!
Back to the Top
|
|
|
When do I begin paying air-time for each unit?
Our units are shipped not activated.
There is no penalty for our units remaining ‘on the shelf’ for any extended period
of time. There is no air-time or activation fee associated with our units.
The air-time for other units starts at the time of shipping. Air-time
and activation fees range from $15.00 to $25.00 per year per unit. Having 2,000
units in the field under a system that imposes annual fees can cost from $30,000.00
to $50,000.00 per year before you track the first vehicle. But not with us!
Back to the Top
|
